Privacy Policy for Oxelaviran
Your privacy is important; this policy outlines how Oxelaviran handles your information.
About Our Privacy Practices
Oxelaviran is committed to protecting your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and storage of your information when you interact with our website and services. Please review this document carefully.
We collect and manage your personal data in accordance with Australian privacy laws. This includes the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our goal is to be transparent about how your data is used and your rights as a user.
Information We Collect
We collect information you provide and data generated through automatic means when you use Oxelaviran. This may cover identity, contact, technical, and usage details to improve services.
Information You Directly Provide
- Identification details when creating an account or contacting us.
- Contact data such as your name, email address, and phone number.
- Marketing preferences and communication requests.
- Content or messages submitted via forms or support channels.
- Payment details for ecommerce transactions when relevant.
Automatic Data Collection
- Technical device details such as browser and operating system.
- Usage data about pages visited and activities performed.
- Interaction data from clicks, navigation, and search actions.
- IP address and geolocation for security and analytics purposes.
- Cookies and similar tracking technologies as detailed in our Cookie Policy.
Purposes for Using Your Data
Information is used to provide, improve, and personalise Oxelaviran’s services. It also helps with site protection, analytics, and compliance with legal obligations.
- Processing and fulfilling requests and transactions.
- Maintaining secure access to our services and website features.
- Customising user experience across all touchpoints.
- Improving marketing, communications, and service offerings.
- Conducting analytics for service development.
- Meeting legal, regulatory, and compliance obligations.
- Responding to support or privacy-related inquiries.
Our Commitment: Oxelaviran follows strict privacy standards, aiming for clarity and respect in every interaction with your information. We always act in accordance with Australian law and best industry practices.
Sharing and Disclosure of Information
We only share personal data for operational purposes, legal requirements, or if required to provide requested services. Third parties must meet strict confidentiality and data security standards.
Our Service Providers
Oxelaviran may work with trusted service providers to deliver certain functions (like hosting and payment processing). These third parties are required to protect your data by contract.
Legal and Regulatory Requirements
We may disclose personal data if legally required by Australian authorities or regulations.
Aggregated and Anonymous Data
We use aggregate or anonymised information to improve services without identifying individuals.
Your Privacy Rights
Australian law gives you rights over your personal data. You may request access, correction, deletion, objection to processing, portability, and restriction as permitted by law.
- Request a copy of your personal data held by us at any time.
- Ask us to correct or update any personal information inaccuracies.
- Request deletion of your data (where legally possible).
- Obtain your data in a commonly used, portable format.
- Object to or restrict certain processing activities where justified.
- Ask us to limit the use of your data in defined situations.
Contact us to exercise these rights or for privacy-related queries. We aim to address requests promptly and transparently.
Safeguarding Your Information
We use technical and organisational measures to protect your data against loss, unauthorised access, or misuse. Our safeguards are regularly reviewed and enhanced.
Technical Security Measures
- Encryption for data at rest and in transit where possible.
- Regular vulnerability and security patch management.
- Multi-factor authentication for sensitive account access.
- Ongoing monitoring of access logs and system events.
Organisational Safeguards
- Staff training on privacy obligations and data handling.
- Access controls limiting who can view personal data.
- Incident response plans for minimising data risks.
- Routine privacy policy and process reviews.
How Long We Keep Your Data
Personal information is only retained as long as needed for the purposes set out in this policy. Retention is based on legal, operational, and business requirements.
- Account details are kept while your account remains active.
- Usage data is kept for analysis and service improvement.
- Contact and support records retained for customer care.
- Transaction records stored for regulatory compliance.
- Communications preferences kept for marketing operations.
We periodically review retention periods to align with current laws and business needs.
International Data Transfers
In limited cases, your data may be processed or stored outside Australia. If so, we apply safeguards to ensure protection aligns with Australian privacy standards.
- Data hosting with providers outside Australia as needed.
- Standard contractual clauses used for non-local transfers.
- Due diligence on international service partners.
- Notifications when significant changes to transfer arrangements occur.
Cookies and Tracking Technologies
We use cookies to improve your browsing experience, personalise content, and collect analytics. Details are outlined in our Cookie Policy.
Types of Cookies Used
- Enable site navigation and basic features securely.
- Collect data for site performance improvements.
- Store your preferences and settings for convenience.
- Support enhanced site usability and features.
You can manage your cookie preferences through browser settings at any time.
Changes to This Privacy Policy
We may update this Policy from time to time. Changes become effective once posted online. Significant updates will be communicated appropriately.
- Policy updates posted clearly on this site.
- Direct communication for major policy adjustments.
- Review the policy regularly to stay informed.
- Contact us for clarification on changes if necessary.
Continued use after changes means acceptance of the new policy terms.
Contact for Privacy Questions
If you have questions or concerns about our privacy practices, please get in touch.
Oxelaviran
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-7-1309-3540
Email: content@oxelaviran.sbs
Last updated November 26, 2025
Effective from November 26, 2025